Musings: Ignoring Limits

Our short musings on design, branding, business and the human condition.

Most of us are awed by the marathon runners who push past their physical and mental limits (sometimes frighteningly so!) and move on to do something impressive. But it’s much harder (and less socially acceptable) to do that kind of scratching and clawing within an organization. Great brands, excellent products, impressive results — all of these things are done by people without excuses, individuals who have ignored the limits inside themselves, or those imposed by others. Why not bring a little of that limitless thinking to our everyday work?

Musings: If Crash Davis Were A Designer

Our short musings on design, branding, business and the human condition.

With apologies and a tip of the hat to Kevin Costner for his wonderful Crash Davis speech in “Bull Durham”:

“Well, I believe in the Big Idea, the pitch, the hands, the power of a well-crafted phrase, the value of sketching, exquisite craft, late nights, that the work of David Carson belongs in the 1990s. I believe Paul Rand acted alone. I believe there ought to be a constitutional amendment outlawing advertising as branding and horizontal scaling of typography. I believe in the group critique, eyeball-searing visuals, under-promising and over-delivering, and I believe in long-term, ambitious, deep, professional dreams that will last the next three decades.”

The Most Recognized Advertising Campaign Song of All-Time?

While this season’s Lexus December to Remember holiday campaign is being panned, ridiculed, and parodied, we took notice on the astonishing long-term brand ramifications of it all.

Team One, a unit of Saatchi & Saatchi, created the commercials, in which an unsuspecting husband or wife is confronted by the Lexus December to Remember jingle (you’d know it if you heard it), while their partner watches and waits in gleeful anticipation. The delivery method varies from spot to spot (a rock-band themed video game, a crystal music box, and oddly, elevator music), but the hook remains the same — slowly, the gift receiver recognizes the music (as does the viewer) and realizes they’re about to receive a $30–80,000 present. The big reveal is the couple walking towards a brand new Lexus, as always, topped with a big, red bow.

The messy societal issues of such a campaign aside, the ads are a brilliant example of how short-term brand coherence can pay off in the long run, in surprising and unexpected ways.

Lexus first began using the jingle, a shortened version of songwriter Steve Kujala’s “Family and Friends,” for the local Los Angeles market in 1999, taking it, and December to Remember, national in 2001. Year after year, come November, Team One and Lexus returned to the jingle, and now, 13 years later, it’s built up massive amounts of brand equity.

13 years is an eternity in the advertising world, and most jingles — even those supporting entire global brands — don’t have a shelf life half that long. Here we have a single seasonal campaign whose theme music has become so recognizable, that it itself can act as a playful hook supporting an entire campaign, almost singlehandedly.

It’s these kind of results that show why brand equity is so important, and why sticking to your branding year after year can yield unexpected — and invaluable — results. No amount of money could have bought Lexus that kind of consumer recognition in a year, or even two. In branding, just like cooking, time itself is an essential component that can’t be replaced.

So what do you think? Are there other seasonal campaign jingles that can hold a candle to Lexus’ December to Remember? Let us know by leaving your thoughts in the comments below.

Musings: Sexy Strategy

Our short musings on design, branding, business and the human condition.

Some people think strategy in design isn’t sexy, but that’s just wrong. You have to know how to see the beauty in purposeful design choices and methods. Great aesthetics without strategic underpinnings are like frosting on a meatloaf. Strategy isn’t sexy like the tipsy girl who flirts with you at the bar. Strategy is the sexy you bring home to meet your Mom.

Musings: Assertiveness

Our short musings on design, branding, business and the human condition.

Probably one of the most underrated assets in co-workers, employees, and people in general is assertiveness. Not to be confused with aggressiveness, assertive workers strike first, asking “How will I do that?” or “Why shouldn’t I?” They are the people who expect to get that prospect meeting, those who introduce themselves to the famous speaker, and those who live by the adage, “It’s better to ask for forgiveness than permission.”

They take action, make things happen, and don’t wait to be told to go for it. Within an organization, this personal makeup is golden, and often makes up for other areas where someone is less talented. Is assertiveness on your radar?

Musings: Incrementalism

Our short musings on design, branding, business and the human condition.

Everyone likes to make progress, but what does that look like? Doing things as they pop up, and making quick, iterative changes can sometimes be more soul-satisfying and profitable than putting all the eggs into one basket of “overhaul.” Sometimes the team needs to take small steps forward, doing things that are simple to do, in the name of incremental, forward motion. Momentum and inertia are as true in business as they are in physics. So, point out the small victories and the tiny landmarks on your way to the major initiatives. Both are needed.

Be a Brand for Halloween

Halloween is a hoot — let’s just get that out of the way. But for a seemingly-superficial holiday (dress up and get candy/get drunk), there’s quite a bit going on behind the scenes culturally. And for those of us in the branding world, that’s even more intriguing than the sweets (though less delicious).

This Halloween, we’ve noted the increasing trend for Trick-or-Treaters and Halloween partygoers to forego the traditional fun and/or scary character costumes, and don brand-specific consumer product attire for their once-a-year holiday getups. More and more Xbox consoles, Hershey Bars, Facebook pages, iPhones, and Schlitz beer bottles are sprouting arms and legs each year.

Read on…

Musings: The Greatness Ceiling

Our short musings on design, branding, business and the human condition.

You will never be able to create or provide something that’s better than the organization you’re working for. It doesn’t matter how brilliant your branding or how excellent the strategy is, the end results will only be as good as the company itself. Paul Rand probably said it better: “[A logo] derives its meaning and usefulness from the quality of that which it symbolizes. If a company is second rate, the logo will eventually be perceived as second rate.” If you can live within those confines, your best bet is to dive in and help make change alongside your client partners. If you believe it’s too hard to live under that ceiling, you’ll need to find better clients.

Musings: Getting There

Because fewer words are often more powerful, our musings are short thoughts on design, branding, business and the human condition.

Great work is hugely important, because it sets you apart, it gets results, maybe even wins awards. But how do you get there? If behind your successful outcomes lurks the wreckage of strained relationships, frustration, abused vendors, and shaking heads, is it worth it? You don’t want people describing your work with a caveat of “Yes, but…” People will remember the great work and results you do, but their most vivid memories will be how you treated people and went about your business — behind the curtain. That’s why it’s so crucial to reach your goals the right way.